EXPAND ALLWhat payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex, Discover), Paypal and ShopPay. We also offer mobile payment options through Amazon Pay, Apple Pay and Google Pay.My transaction is not being processed. What should I do?
For the security of our shoppers, our checkout process includes fraud protection measures. If you encounter a “TRANSACTION CANNOT BE PROCESSED” error message, please contact your bank to authorize the transaction.When will my card be charged?
Once your order has been placed, your card will be charged according to the amount and currency of your order, including any applicable taxes and shipping fees.
SHIPPING
EXPAND ALLWhen will my order ship?
Standard delivery is 3 – 5 business days
from the date your order ships. During holiday peak sale periods, please
allow 5 – 7 business days for delivery. Processing and shipping times may
increase during specific collection launches.How long will it take to receive my order?
Orders typically arrive within 3 – 5 business
days (5 – 7 business days during holiday peak sale periods). If you haven’t
received your order after the 7th business day, please reach out to [email protected] should I do if my package arrives damaged or open?
Inform our customer support team [email protected], providing details and photographic evidence. We will then work to facilitate a resolution.What if my order is incomplete or incorrect?
Inform our customer support team [email protected], providing your order number and photographic evidence. We will then work to facilitate a resolution.What happens if my package can’t be delivered or is returned?
If a package can’t be delivered due to incorrect information, it will be returned, and reshipment fees will apply.
For failed delivery attempts, the recipient is responsible for managing the delivery after the shipment has left our facility.
Refused international deliveries will be returned at the customer’s expense. Packages held at international customs for 30 days are considered abandoned and are not eligible for refunds or exchanges.What happens after my order leaves your warehouse?
Customers are responsible for monitoring the delivery of your shipment after it leaves our warehouse. This includes tracking your package and making any necessary arrangements with the carrier. What are my U.S. shipping options?
We offer standard ground shipping within the contiguous United States. Orders above $100 will receive free ground shipping.
For deliveries to Alaska, Hawaii, and Puerto Rico, shipping will be $10 and your orders will be automatically upgraded to air delivery.Can I ship to a PO Box or APO/FPO address?
Please be advised that shipments to P.O. boxes and APO/FPO addresses are not supported.How much does international shipping cost?
International shipping rates vary by location and the estimated weight of your package. Shipping costs will be calculated during checkout. What shipping methods are available for international orders?
All international orders ship via express courier (air) for free. Please allow 4-5 business days for international orders to be processed.I have not received my order, what should I do?
For inquiries regarding undelivered orders, please contact Client Services at [email protected] and initiate a carrier claim.
Delivery discrepancies must be reported within 14 business days of scheduled delivery. Claims cannot be processed beyond this period.
RETURNS
EXPAND ALLWhat is your return policy?
Eligible items purchased domestically on fearofgod.com can be returned within 15 days of the shipping date. International returns must be initiated within 28 days of the shipping date. Items must be unworn, unaltered, and in their original packaging with all tags attached.
Mainline items that shipped with a hanger must be returned with the hanger included.
Shoes must be returned with the original shoe box and dust bags.EU Right of Withdrawal?
If you live in the EU, you have the right to withdraw from your purchase within 14 days of receiving the goods, without giving a reason. To do so, notify us before the 14 days expire using our RETURNS PORTAL, or by emailing [email protected]. You then have 14 days to return the goods, and we’ll refund ther order within 14 days (we may wait until the goods are returned). Custom or personalized items are excluded.What items are final sale?
The following products are final sale and cannot be returned or exchanged:
- Essentials
- Collaborations
- Sale
- Underwear/boxer briefs/socks
- The California
- Athletics Footwear
- Sunglasses
How can I initiate a return?
If your item is eligible for return, you can begin the process at our returns portal.
RETURNS PORTALHow long will it take to receive my refund?
Please allow up to 5-14 business days for the refund to appear on your bank statement.
CONTACT
EXPAND ALLHow can I contact you?
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